85% of the 250 administrative steps essential for daily life are performed online*
Improve the relationship with your users and simplify online procedure administration by digitizing exchanges between users and your officers.
A URM/CRM solution effectively meets the expectations of users and your agents.
By digitising communication using a URM/CRM solution, you offer your users a catalogue of more than 100 remote services available at any time, using an electronic portal
Your users can find all the services offered and easily perform their procedures online. They save time, no longer need to travel and can perform their procedures at the time that suits them best, while centralising their documents in one place. They have all the practical information and tracking of their requests in the same interface, which is easy to use.
By digitising the procedures offered by your public administration, you significantly improve your communication and relations with your users!
Family, Sports, Association, Rights, Early Childhood, Roads, etc.
By digitising your users’ communication and procedures with an online procedure portal, you can easily store, centralise and process requests.
The process is thus sped up and simplified and you save time; all the steps are completed with any required supporting documents and user data.
For the management services, you can easily track the processing of the steps of all services.
You can then manage the activity of each department.
With standardised workflows, you can secure the application processing procedures and guarantee that the data is complete.